Privacy Policy

Protecting your private information is our priority. This Privacy Policy governs the collection and use of data from the products, services, software, platform and websites (collectively, the “Services”) provided by ASTRIDE US INC. By using the Services, you agree to the data practices described in this policy and in our Terms of Service. If you do not agree with any part of this Privacy Policy, then you must stop accessing the Services.

1. COLLECTION OF YOUR PERSONAL INFORMATION

ASTRIDE US INC. may collect personally identifiable information, such as your email address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information we collect and store generally depends on the type of Service you use. For example, when you register with ASTRIDE US INC., we collect and keep your account information, such as login name, email address and contact information. If you use our services to open an entity, we collect and store the information you provide about your business entity or filing, such as the entity name, filing number, address, telephone number and, in some cases, the names, addresses and contact information of the entity’s registered shareholders and directors. If you contact our customer service team, we may record the telephone call or retain the email chain or chat transcript for quality assurance purposes. If you access our Questions and Answers Service, we collect and store your name, email address and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes. ASTRIDE US INC. may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. ASTRIDE US INC. will not delete customer information except at the customer’s request.

Information about your computer hardware and software may be automatically collected by ASTRIDE US INC. This information may include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses and Internet service provider. ASTRIDE US INC. also collects geolocation information based on visitors’ IP addresses. This information is used by ASTRIDE US INC. for the operation of the service, to maintain service quality and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, ASTRIDE US INC. may also collect information about your use of our Site, such as pages visited, links clicked, text entered and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or sensitive personal data through the Services to third parties, that information may be collected and used by them. ASTRIDE US INC. encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. ASTRIDE US INC. is not responsible for the privacy statements, privacy practices or content on websites or services outside those we operate.

2. USE OF YOUR PERSONAL INFORMATION

ASTRIDE US INC. collects and uses your personal information to operate and improve our Services and to provide the Services you requested. ASTRIDE US INC. may use your personal information to inform you of other products or services available from ASTRIDE US INC. and its partners that may be of interest to you. ASTRIDE US INC. may contact you to take part in surveys in order to conduct research about your opinion of current services or of possible new services that may be offered. In addition, ASTRIDE US INC. may send you promotional and transactional text messages if you have opted in to receive such text messages.

ASTRIDE US INC. does not sell or rent your customer lists to third parties. ASTRIDE US INC. may, from time to time, contact you on behalf of external business partners about a particular offer that may be of interest to you. In cases where you ask us to do so, we will share your personal information with trusted business partners so that they can offer products or services in which you have expressed an interest. In such cases, your unique personal information (email, name, address, telephone number) is not transferred to third parties without your express consent.

In addition, ASTRIDE US INC. may share data with vendors or processors to help us perform statistical analysis, send emails or postal mail, provide and process image capture, analytics, digital media content upload, service processing and storage, perform tasks necessary to complete a purchase transaction, provide customer support or provide other types of customer relationship management and fulfillment. ASTRIDE US INC. may also share information about your use of our Site, such as pages visited, links clicked, non-sensitive text entered and mouse movements, with third-party web and application analytics service providers in order to allow ASTRIDE US INC. to understand site usage, detect fraud and potential threats and improve its Services. All of these third parties are prohibited from using your personal information except to provide these Services, and they are required to maintain the confidentiality of your information, although in some cases these third parties are permitted to use aggregated and de-identified data for the improvement of their own services.

In addition, if you access our Services through a third party and, in doing so, provide information to them, the third party may retain and use the information provided in accordance with its privacy policy. In such cases, the third party’s use of your personal information is governed by its privacy policy and not by the privacy policy of ASTRIDE US INC.

ASTRIDE US INC. uses tracking pixels and other technologies to track the pages our customers visit on our websites. This data is used to understand our customers’ needs, how customers use our Services, to improve our Services and to provide personalized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any “do not track” signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by ASTRIDE US INC. We use third parties, such as Google Analytics, for data collection and analysis to collect, process and store your website usage and browser information on our behalf when you use our Services.

ASTRIDE US INC. uses tracking to create remarketing audiences of users based on user behavior and visits to our site. ASTRIDE US INC. may also target these users with personalized advertisements based on affinities/interests, geographic and demographic signals. Users may opt out of some or all of these advertising features by visiting the Facebook ads page, the Google opt-out page or resources such as the NAI consumer opt-out page. ASTRIDE US INC. may use email addresses to target users with personalized advertisements through third-party advertising platforms. ASTRIDE US INC. shares certain customer information described in Section 1 above with third parties to perform services (advertising) on our behalf.

ASTRIDE US INC. may disclose personal information when we believe it is necessary to comply with the law (for example, a legal subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill and collect amounts owed to us; to protect our rights, property or safety or those of our users; to protect our users from fraudulent, abusive or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies the disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information may be transferred to third parties as one of the business assets of ASTRIDE US INC. In that case, you may not have the right to opt out of such a transfer.

In certain situations, ASTRIDE US INC. provides an API license to business partners so that they may provide certain ASTRIDE US INC. Services through their own websites or applications. In these situations, we may collect, store and disclose to the relevant API partner your personal data in order to allow the API partner to offer our Services and/or its services to you, or for the purpose of sending marketing communications, as permitted by applicable law. We also collect, store and use personal information collected through the API business relationship for the purposes of monitoring and improving our Services. “API” means an application programming interface and any accompanying or related documentation, source code, SDKs, executable applications and other materials made available by RLI.

3. USE OF COOKIES

Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with ASTRIDE US INC., a cookie helps us retrieve your specific information on subsequent visits. This simplifies the process of retrieving your personal information, such as billing addresses, shipping addresses and so on. When you return to our site, the information you previously provided can be retrieved, so that you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

4. HOW USERS CAN ACCESS, CHANGE AND DELETE THEIR INFORMATION

You can access and change previously submitted information by logging in to your ASTRIDE US INC. account profile. You can also change the payment information on your paid account and remove the payment information on closed accounts.

5. SECURITY AND RETENTION OF YOUR PERSONAL INFORMATION

You are responsible for protecting and preventing unauthorized access to the user information you use to access our Services. You agree not to disclose your login information to third parties and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify ASTRIDE US INC. of any unauthorized use of your account.

ASTRIDE US INC. uses industry-standard security measures to protect your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. ASTRIDE US INC. regularly reviews its security measures to consider appropriate new technologies and methods. Please be aware that, despite our efforts, no security measure is perfect or impenetrable. ASTRIDE US INC. retains your personal information for the length of time necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

6. CHILDREN UNDER EIGHTEEN

Our Services are not intended for use by children under 18, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

7. CHANGES TO THIS PRIVACY POLICY

ASTRIDE US INC. may change the provisions of this Privacy Policy at any time and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided to us, by posting notice of such changes on our websites and applications, or by other means consistent with applicable law.

8. INTERNATIONAL TRANSFERS

The site is hosted in the United States. Accordingly, by providing your personal information through the site, you consent to the transfer of your personal information from your country of residence to the United States. With respect to transfers of data from the European Economic Area to the US, we self-certify to the EU-US Privacy Shield Framework.